Careers
E-commerce Operations Specialist
Location: Based in Vancouver, BC (In-Person – Gastown Studio)
Employment Type: Full-Time (30–40 hours/week)
Pay: $20/hour
Start Date: September 2025
Key Responsibilities
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Oversee and manage day-to-day ecommerce operations using Shopify
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Coordinate digital and physical order fulfillment, including inventory restocks, supplier communication, and tracking logistics
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Prepare physical products for shipment in our Gastown studio
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Maintain accurate product listings, SKUs, and inventory across digital and physical products
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Ensure timely and polished customer communication via email and support channels
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Collaborate on marketing product launches and product photoshoots
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Monitor and report on key shop metrics (sales, inventory, fulfillment performance)
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Troubleshoot and optimize back-end systems for efficiency and scale
Qualifications
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2+ years experience in ecommerce, retail operations, or fulfillment
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Proficient with Shopify (required)
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Familiarity with digital products and/or print-on-demand processes a plus
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Highly organized, self-motivated, and process-driven
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Strong written communication and customer service skills
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Comfortable working independently in a studio environment
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Bonus: Experience with platforms like Klaviyo, Canva, or Notion
What We Offer
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Flexible full-time hours (30–40 hours/week)
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In-person work at our light-filled Gastown studio
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Opportunity to grow into a leadership role as our brand scales
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Staff discount and early access to product launches
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Creative, supportive work environment rooted in thoughtful design
How to Apply
Please send your resume and a short introduction to hello@thelineshop.ca
Subject line: Ecommerce Operations Specialist – [Your Name]
Applications will be reviewed on a rolling basis until the position is filled