The Line is an e-commerce stationery brand for the modern woman. We are dedicated to delivering high-quality products and exceptional customer experience. We pride ourselves on our commitment to innovation, creativity, and customer satisfaction.

eCommerce Operations Manager

We are seeking a talented and detail-oriented eCommerce Operations Manager to join our team. As an eCommerce Operations Manager, you will oversee the day-to-day operations of our online store, ensuring efficiency, accuracy, and excellence. 

This is a part-time contract role, based in Vancouver BC. You will work from our Gastown location.


  • Manage order processing and fulfillment on all eCommerce orders and ensure orders are processed accurately and in a timely manner 
  • Monitoring customer inquiries, feedback, and complaints to ensure timely and satisfactory resolution. Developing and implementing customer service policies and procedures to maintain high levels of customer satisfaction.
  • Oversee the Shopify admin platform, including inventory, product listings, content updates, and technical troubleshooting;


  • At least 1 year experience within eCommerce, preferably Shopify
  • Excellent communication and interpersonal skills
  • Detail-oriented mindset with a passion for delivering exceptional customer experience

How to Apply: If you are a highly motivated and detail-oriented individual with a passion for eCommerce, we would love to hear from you! Please submit your resume and cover letter detailing your relevant experience and qualifications to The deadline to apply is May 31st at 11:59pm PST.