Careers

E-commerce Operations Specialist

Location: Based in Vancouver, BC (In-Person – Gastown Studio)
Employment Type: Full-Time (30–40 hours/week)
Pay: $20/hour
Start Date: September 2025

Key Responsibilities

  • Oversee and manage day-to-day ecommerce operations using Shopify

  • Coordinate digital and physical order fulfillment, including inventory restocks, supplier communication, and tracking logistics

  • Prepare physical products for shipment in our Gastown studio

  • Maintain accurate product listings, SKUs, and inventory across digital and physical products

  • Ensure timely and polished customer communication via email and support channels

  • Collaborate on marketing product launches and product photoshoots

  • Monitor and report on key shop metrics (sales, inventory, fulfillment performance)

  • Troubleshoot and optimize back-end systems for efficiency and scale

Qualifications

  • 2+ years experience in ecommerce, retail operations, or fulfillment

  • Proficient with Shopify (required)

  • Familiarity with digital products and/or print-on-demand processes a plus

  • Highly organized, self-motivated, and process-driven

  • Strong written communication and customer service skills

  • Comfortable working independently in a studio environment

  • Bonus: Experience with platforms like Klaviyo, Canva, or Notion

What We Offer

  • Flexible full-time hours (30–40 hours/week)

  • In-person work at our light-filled Gastown studio

  • Opportunity to grow into a leadership role as our brand scales

  • Staff discount and early access to product launches

  • Creative, supportive work environment rooted in thoughtful design

How to Apply

Please send your resume and a short introduction to hello@thelineshop.ca
Subject line: Ecommerce Operations Specialist – [Your Name]
Applications will be reviewed on a rolling basis until the position is filled